Inside Sales Associate

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media @Carrier.

About this position
We are seeking an experienced HVAC professional to join our HVAC Commercial Services sales team based in Mississauga, ON. The ideal candidate will thrive in a fast-paced environment, excel at building strong customer relationships, and deliver exceptional customer service. This role is perfect for results-driven individuals who possess the ability to assess and understand both the immediate and long-term needs of our customers.

This position follows a hybrid work model (2 days in the office, 3 days remote).

Role Responsibilities

• Select, quote and sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
• Utilize CRM to manage customer interactions, activities, and opportunity pipeline
• Seek out or respond to repair opportunities.
• Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs.
• Ability to detect the Customer’s buying stage and adjust selling accordingly
• Responding to the existing customers’ requirements (internal and external) in a timely manner.
• Ensure maximum possible existing customers’ satisfaction (internal and external).
• Proactive approach to generate leads whenever possible

Basic Qualifications

• High School Diploma / GED.
• 2+ years experience in the HVAC industry.
• Excellent communication skills in English (spoken and written).

Preferred Qualifications (assets)

Other qualifications you may have that would be beneficial in this role include:

• College or Bachelor's degree.
• Fluent in both languages English and French (spoken and written) (is a great asset).
• Inside sales experience in HVAC industry.
• CRM tool experience (such as Sales Force or similar).

Additional information

• Candidates must be authorized to work in Canada without restriction; visa sponsorship is not available.

Pay Range

The expected base salary range for this role is between $71,500.00 CAD - $121,500.00 CAD annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. This compensation includes components such as base salary, vacation pay, public holiday pay, potential estimated overtime pay and paid statutory leaves of absence. Additional benefits may include insured benefits such as health care, vision, dental, disability, as well as possible retirement contributions.

Other Compensation

This role may also provide the opportunity to earn additional incentive compensation in the form of annual bonus, sales bonus, sales commission or local incentive. If the role provides for an opportunity to earn additional incentive compensation, it will be based on measurable performance factors which may include company performance, individual performance or other key performance indicators.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

Benefits

Employees are eligible for benefits, including:

• Medical, Dental

• Retirement Benefits

• Time off and Leave

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tuition Assistance

Benefits are available to eligible full-time employees and may vary based on provincial or local requirements and other eligibility factors, including date of hire and the terms of any applicable collective bargaining agreement.

Carrier Accommodations Process

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Current Vacancy Identification

This is a current vacancy for which Carrier is currently hiring.

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