Technical Manager

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Role: Technical Manager

Location: Home office / UK

Contract Type: Full-time

Kidde, is part of Carrier, who is a leading innovator, manufacturer and supplier of fire detection products worldwide..  Kidde is one of America's largest manufacturers of smoke alarms and fire safety products. Kidde is headquartered in Mebane, North Carolina USA

Do you want to join us in helping to build a safer world with our unique fire and security products? At Kidde, we are committed to timely customer-focused solutions, no matter the complexity.

About the role

The Technical Manager is responsible for the oversight and the development of Fire Safety Products and provide quality assurance of current fire detection Products. The Technical Manager can review building control consultations for simple, complex and fire engineered design submissions. Provide support and guidance to the business whilst providing customer support remotely and site visits where our products have been installed. The Technical Manager will support, train, and offer guidance our current team of sales professionals and customers in line with our quality framework. 

You will develop and support business engagement campaigns; and will work with other departments and partners to improve the quality of our products.

You should be willing to attend external bodies, national committees or working groups as required and network with peers to capture/share learning and good practice.

This is an exciting role for a Technical Manager aspiring to be part of a customer focused team. You’ll be involved in all stages of product design from the initial concept through to release for manufacture and create new designs to update our current product range. Your key responsibilities will be the following:

As a Technical Manager, you'll be responsible for:

• Designing and developing new Fire Detectors and associated ancillaries.
• Resolving problems at the root cause and manage engineering change process.
• Supporting our product team to maintain and ensure safety and quality.
• Proactively identifying continuous improvements of our products.
• Work with the current team, identify knowledge gaps in product and legislation and provide training.
• On site support to customers facing issues and provide CPD training where required.

To be successful in this role, you should have:

• Previous experience working in the residential fire industry.
• Degree or equivalent in Design Engineering
• Good knowledge of the fire legislation in England and Scotland
• Experience in manufacturing of fire detection equipment
• Problem solving tool knowledge.
• The ability to work on their own initiative with minimum supervision and communicate effectively both written and verbal at all levels.
• Attention to detail and the ability to multi-task will be key to ensuring the expectations of our internal and external are met
• Experience of working in the fire industry at a technical level.
• Self-motivation , ability to work and get on well with others, both internal and external, ability to achieve deadlines and targets on their own initiative, personable and a good communicator.
• Ability to talk and present to large groups of people.
• Ability to understand, interpret, and simplify complex information.

What we offer

We offer excellent development opportunities, an attractive salary and exceptional benefits including the following:

• Home based role
• Laptop and smartphone
• Company Vehicle or car allowance
• 25 days holiday and bank holiday
• Holiday purchase scheme
• Company pension
• Life insurance
• Career progression

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:

• Initial call with our sourcing/recruitment team
• Interview with the Manager

Our commitment to you

As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.

The values that guide us are respect, integrity, inclusion, innovation, and excellence.

We’re excited for you to join us and make a difference.

Apply Now

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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