Operations Manager - Strategic Accounts - Automated Logic (BAS)

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

Automated Logic Corporation provides innovative building-management solutions that maximize energy efficiency and sustainable building operation while ensuring comfort. Its intuitive products control and monitor building functions such as heating, air conditioning and lighting for commercial office, education, health care, government, and data center markets through a global network of independent dealers and North American branch offices. Automated Logic is a part of Carrier Global Corporation, the leading global provider of healthy, safe, and sustainable building and cold chain solutions.

Key Responsibilities

• Manage projects following project processes and where applicable provide direction to assisting Project Engineers.

• Leads and directs day-to-day operational teams to meet and exceed planned deliverables with a high level of multi-tasking. Ensuring Automated Logic meets or exceeds customer and sales goal expectations.

• Responsible for operations plan achievement of NSA Strategic Accounts.

• Direct revenue forecasting activities and set performance standards in alignment with assigned objectives.

• Partner with Sales Manager to develop business strategies for new business and maintain existing business.

• Collaborate with other areas and nationally based operations leaders to leverage best practices and achieve company objectives around execution. 

• Recruits Project Managers, System Specialist Supervisors, Systems Specialists and Associate Project Managers with the appropriate skills and competencies to meet the needs of the Branch.

• Reallocate resources to improve overall results as needed.

• Promotes, and supports project managers in securing change orders for out-of-scope work

• Ensure the operations team receives coaching and training on the project management techniques that will help them achieve their targets.

• Ensure the establishment and development of professional relationships with strategic prospects for better understanding and meeting the customer needs within the bounds of contracted scope.

• Support sales team in analyzing bid opportunities, through review of contract documents, drawings, and specifications, to support estimation accuracy.

• Conduct regular “ride along” sessions with employees to coach, mentor, and meet with key clients to assist with building and strengthening relationships.

• Responsible for administering, communicating, and complying with all company policies and procedures, whether formally or informally communicated.

Required Qualifications

• High School diploma or GED

• 5+ years of Project Management experience

• 5+ years of experience in Operations management

• 5+ years of experience in the Building Construction Industry

• 5+ years of experience in Building Automation

• Must have a valid Driver’s License

Preferred Qualifications

• Bachelor’s degree in construction, Civil, Mechanical, Electrical Engineering, Construction Management, Business Management, or related field.

• PMP Certification

• MS Office 365 Suite: Word, Excel, Outlook, MS Project, MS Teams, and OneDrive

• Ability to lead and motivate teams.

• Strong problem-solving, planning and project management skills.

• Demonstrated knowledge of project financial reporting

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