Search Carrier Jobs
Sales Operations Analyst
CAI22: Carrier - Indianapolis, 30 South Meridian Street, Indianapolis, IN, 46204 USA
The frontline of the Carrier organization, our dynamic sales teams help our customers achieve their goals with our robust portfolio of best-in-class products and services. From developing and nurturing relationships with our partners to providing critical feedback to enhance our solutions, our sales organization is growing to take Carrier to the next level.
Success Profile
What makes a successful member of the Carrier sales team? Check out some of the key competencies we are looking for and see if you have the right mix.
- Balanced
- Mediator
- Proactive
- Problem-Solver
- Relationship expertise
- Technologically savvy
Job Details
CAI22: Carrier - Indianapolis, 30 South Meridian Street, Indianapolis, IN, 46204 USA
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About this Role
The Sales Operations Analyst provides support to the Sales, Sales Enablement, and Sales Operations Teams to improve overall performance through reporting, data analysis, and business intelligence tools. This role is responsible for compiling and analyzing sales data, building Salesforce dashboards, maintaining Salesforce information, and generating reports that deliver accurate and actionable insights. This role is critical to ensuring visibility, smooth communication and coordination.
Key Responsibilities
Sales Planning & Performance Management
- Develop and manage share performance dashboards, KPIs, and executive-ready reporting.
- Drive forecast accuracy through customer-driven demand planning, pipeline hygiene, and cadence reviews.
Analytics & Insights
- Correlate and synthesize key sales performance metrics from multiple data sources into executive-ready dashboards and reporting using Salesforce, BI and/or Tableau
- Translate complex data into actionable insights related to revenue, share growth, channel performance, and customer segmentation.
- Support scenario planning and what-if analysis to inform strategic decisions.
- Built KPI reporting packs and automated extracts, improved speed to insight for weekly leadership reviews.
Process Optimization & Governance
- Establish clear operating rhythms and governance across Sales, Operations, and Supply Chain.
- Identify gaps, risks, and opportunities in execution and recommend corrective actions.
Cross-Functional Collaboration
- Support distributor and customer business reviews with standardized insights and planning targets.
- Enable alignment between demand signals and factory capacity planning.
Tools & Enablement
- Power BI (modeling DAX), Tableau (dashboards), Salesforce (pipeline reporting), Power Automate, SAP
- Serve as a voice of the field in tool and process design.
- Partner with Enablement teams to reinforce best practices and change adoption.
Required Qualifications
- Associate Degree with 3+ years of experience in Sales Operations, Revenue Operations, and/or Business Operations or a High School Diploma with 5+ years of experience in Sales Operations, Revenue Operations, and/or Business Operations.
- 2 + years of hands-on experience working with Salesforce
Preferred Qualifications
- Bachelor’s degree (BA/BS) in Business, Finance, Analytics, or related field.
- Experience with Power BI and/or Tableau
- Demonstrated analytical experience producing performance reporting; built and maintained 3+ KPI dashboards and 1+ executive reporting pack.
- Proven ability to influence without authority in a matrixed environment (e.g., led 2+ cross-functional initiatives/workstreams to completion).
- Working knowledge of Salesforce reporting and data structures
- Experience in data modeling (DAX), dashboard buildout, workflow automation
- Experience in HVAC, manufacturing, or channel-based sales environments.
- Familiarity with SIOP processes
- Exposure to SAP
- Strategic thinking with strong execution discipline
- Data-driven decision-making
- Change management and process leadership
- Executive communication and storytelling with data
Pay Range
The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.Benefits
Employees are eligible for benefits, including:
Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 16 June 2026Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
Culture
- At Carrier, we work hard to build a culture where all employees are valued and everyone feels included.
- As a global company we seek to recruit, develop and promote our employees around the world valuing cultural differences, varied perspectives, background and experiences. We believe diversity and inclusion is a source of innovation.
- We contribute to the communities where we live and do business by actively partnering with community and philanthropic organizations locally and nationally. We believe in “doing the right thing” and are a respected member of the communities in which we operate.
Benefits
-
Professional Development & Employee Scholar Programs
Learning never ends at Carrier. Whether at our company or at a Carrier-approved educational institute – we want you to be engaged in lifelong learning.
-
Flexible Work Arrangements
8-5pm isn’t for everyone. Carrier offers flexible work hours for eligible employees to help manage your work-life balance.
-
Retirement Savings Plan
We want Carrier employees to have tools available to prepare for retirement.
-
Employee Referral Program & Monetary Awards/Recognition
You know our culture and what it takes to work at Carrier – we want to reward you for helping identify top talent. As part of our culture, we also want to reward and recognize our colleagues for their excellent efforts and contributions.
-
Parental Leave
We offer two leave benefits for new parents – moms and dads – Birth & Adoption Leave and Parental Leave.
-
Time Off and Additional Vacation Options
New employee receive (15) vacation days per year which increases over time at the company. Plus the option to purchase an additional (5) days through our Carrier Choice program.
