Associate Director, Cloud Engineering & Governance

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

We are seeking a dynamic and experienced Associate Director to lead our Cloud Engineering and Governance initiatives. This role requires a leader who can effectively manage globally distributed teams, drive multi-cloud governance, platform automation, and ensure the alignment of cloud operations with business objectives.

Key Responsibilities:

• Lead and manage a globally distributed team of cloud automation engineers to deliver scalable, reliable, and secure cloud solutions.
• Drive cloud governance strategies, ensuring adherence to security policies, compliance standards, tagging standards, and risk management practices.
• Oversee multi-cloud platform automation efforts across AWS, Azure, and GCP, leveraging orchestration tools (Terraform/Open Tofu, Circle CI, Docker, Ansible, Chef/Puppet, Azure DevOps, etc.).
• Collaborate with cross-functional teams to align cloud infrastructure and operations with business and IT objectives.
• Manage identity and access management (IAM) using tools such as Azure AD, AWS IAM Identity Center, OpenID Connect (OIDC), and SAML.
• Act as a point of escalation and provide technical leadership on cloud initiatives and IT service management (ITSM) practices.
• Lead continuous improvement efforts within an Agile/Scrum environment to deliver on technology initiatives.
• Provide regular communication to executive leadership on cloud strategies, performance, and risk.

Required Qualifications:

• 10+ years of experience in engineering and infrastructure, with strong cloud knowledge in AWS or Azure.
• Minimum of 3 years of technical leadership experience.
• High School Diploma.

Preferred Qualifications:

• Bachelor's Degree in in Information Technology, Computer Science, or Engineering.
• Proven experience as an Engineering Manager or similar leadership role, leading teams of 5 or more.
• Strong experience in multi-cloud governance and platform automation.
• Deep understanding of IT Risk Management, Security Policies, Compliance Standards, and Internal Audits.
• Hands-on experience with Agile/Scrum methodologies and delivery.
• Identity management expertise with tools like Azure AD, Okta, OpenID Connect, and SAML.
• Proficiency with orchestration and DevOps tools.
• Excellent organization, leadership, communication, and presentation skills.
• Ability to collaborate with IT engineers and report cloud strategies to executive leadership.
• Experience with IT Service Management (ITSM) practices.
• Solid administrative and project management skills.
• Proven track record of delivering objectives on time and within budget.
• Exposure to large-scale multi-cloud implementations.
• Advanced cloud platform automation experience across AWS, Azure, and GCP.
• Strong situational analysis, decision-making abilities, and problem-solving skills.
• Experience with product-focused program management.
• Ability to lead and influence at all organizational levels and manage multiple in-flight initiatives.
• Experience implementing critical organizational initiatives.

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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