System Admin, Atlassian

Country:

Location:

Type of work: Hybrid / On-Site
Location:  Gdansk, Poland

Contract type: Full-time (UoP)

Industrial Fire

With approximately 1,400 employees operating in more than 20 countries, Carrier's Industrial Fire business is a global leader in fire detection and suppression solutions for high-hazard applications across verticals such as critical infrastructure, oil and gas, marine and clean energy. Our global team leverages strong customer relationships across four recognized brands, Det-Tronics, Marioff, Autronica, and Fireye, to deliver differentiated lifecycle solutions and advance growth across key segments.

The Industrial Fire team is growing as we successfully transition from Carrier to Sentinel Capital Partners in Q3 2024 and execute on an aggressive global growth strategy. We are seeking people like you whoare energized by continuous learning and surround yourself with opportunities for personal and professional development. You are comfortable rolling-up your sleeves to solve for the root cause. You can be process driven and analytical. You can operate effectively in times of change and uncertainty. You strive to be #1 in the areas that you are passionate about. Past colleagues would describe you as trustworthy and authentic. You know you have an impact on the people and customers you support.

ROLE DESCRIPTION:

We are looking for a strong Atlassian Administrator, as responsible for the configuration, maintenance, and optimization of our Atlassian suite, including Jira, Confluence, Bitbucket, and other related tools.

Your role will involve collaborating with cross-functional teams to understand their requirements, customize workflows, implement plugins, and ensure the seamless functioning of these tools. You will also play a key role in identify improvements, provide innovative solutions, troubleshooting issues, providing technical support, and implementing best practices for Atlassian tool usage.

The ideal candidate will possess strong communication skills, attention to detail, and a deep understanding of Atlassian toolset administration.

KEY RESPONSIBILITIES:

• Administer, configure, and support all integrations and changes to Jira, Confluence, Bitbucket and other Atlassian tools via Atlassian’s REST API.

• Design and support Jira schemes for permissions, custom workflows, fields, screens, notifications, and issue level permissions schemes that match the organizations overall SDLC standards.

• Create and support custom dashboards, filters, boards in Jira with use of third part add-ons like Rich Filters etc.

• Use of Atlassian’s Command Line Interface (CLI) along with the Jira CLI, Confluence CLI and Bitbucket CLI.

• Integrating third party tools with Bitbucket, Jira and Confluence.

• Help teams with their release management effort and automation of releases and release deliverables.

• As needed, create custom macros in Confluence, creating custom hook scripts in bitbucket and working with Jira workflow automation tools (triggers, conditionals etc).

• Administer and manage use of Jira portfolio/roadmaps to create and administer plans, programs.

• Promote best practices for the usage of Atlassian tools.

• Serve as one of the subject matter experts as well as develop, test, and deploy upgrades for Jira, Confluence, and Bitbucket.

• Serve as a coach for users who are not familiar with Jira, Bitbucket, Confluence to establish best practices at both process level and for better data governance.

• Meet with stakeholders to perform requirements gathering, process improvements for new and existing configuration changes.

• Create and maintain detail technical and user facing documentation.

• Help guide and maintain the organization of data in Atlassian tools.

• Support and resolve issues with Atlassian Suite.

• Pro-actively identify improvements and innovative solutions/capabilities to support the organization objectives.

• Work with IT in defining, maintaining, and monitoring Atlassian suite infrastructure and user management.

REQUIRED EDUCATION/EXPERIENCE:

• Bachelor’s degree in computer science, software engineering, or equivalent.

• 3+ years professional experience in Atlassian management.

TECHNICAL KNOWLEDGE:

• Experience with migration from on-prem to Atlassian Cloud.

• Experience in DevOps, Agile methodologies and SDLC.

• Strong understanding of workflow customization, schemes, user management and access controls.

• Experience with plugin management, configuration, and troubleshooting.

• Experience working with Atlassian SDK and API framework.

• Basic SQL and JQL query experience.

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

• Employee Scholar Program – we cover 100% costs for your study,

• Inhouse English lessons,

• Pension Plan with life insurance – 3% of your yearly salary,

• Lunch Card – 296 PLN monthly,

• Luxmed Private Medical Care,

• Multisport Card,

• Flexible working hours,

• Working with highly modern products!

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:

• Initial call with our recruitment team

• 2 Interviews with our Managers

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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