Specialist, Digital Program Management

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About Carrier Digital
Carrier is in the midst of a massive Digital Transformation – and our Digital Function is looking for an program management specialist to define and champion the digital employee experience. This position will manage various digital engagement programs, from weekly webinars on emerging trends to community events optimized for our customers and culture. This position sits within our Digital function in our Digital Growth & Strategy team and will work in close partnership with our training and communication teams. Ideally suited for a passionately extroverted individual, this role affords significant exposure to functions across Carrier, opportunity to lead key engagement programs, and growth opportunities. 

About This Role

As the Specialist, Digital Program Management, this position will lead the creation and delivery of impactful employee engagement and development initiatives that enhance our digital workplace culture. This position will be responsible for the design and execution of engaging employee experience programs, leveraging digital tools and interactive content to support continuous learning and organizational growth. Working cross-functionally, this position will promote Carrier’s strategic goals to drive innovation and foster a cohesive digital-first experience. 

Key Responsibilities

Employee Experience:

• Plan, market, and facilitate meaningful employee experience programs that align with organizational objectives and improve employee engagement. 
• Own end-to-end Digital in 30 training series, including topic selection, event coordination, event execution, and post-event feedback and analysis 
• Curate Digital in 30 training resources and manage team page on SharePoint 
• Manage Digital in 30 content library in Workday Learning, including creating training records, uploading resources, and assigning credit to attendees 
• Own Digital Training inbox and manage inquiries from team 

Culture Champion:

• Partner with cross-functional teams and DT leaders to develop consistent, effective employee experience initiatives. 
• Collaborate with Digital communications to support logistics and coordination for key functional events such as Town Halls, Summits, etc. 
• Own Digital in 30 community channels (e.g., Viva Engage) for engagement and two-way dialogue 

Strategy & Goal Alignment:

• Monitor and evaluate the quality of employee experience programs using surveys, feedback sessions, and KPIs to drive continuous improvement. 
• Align KPIs and tracking metrics to strategic Digital goals and enhance the transfer of experience/knowledge to daily work 
• Enhance the digital employee experience ecosystem by aligning systems and processes with engagement initiatives. 

Required Qualifications

• High School Diploma/ GED
• 3+ years of experience in employee engagement and/or digital learning, including experience in digital content creation, needs analysis, and program delivery. 

Preferred Qualifications

• Experience in designing and deploying employee engagement or digital learning content within a global corporate environment. 
• Strong understanding of digital unified communication tools and best practices (Teams, ZOOM, Viva Engage, etc.) 
• Expert collaborator who can connect dots across teams 
• Digital acumen and familiarity on emerging technologies, tools, and trends 

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements. 

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3  days from Job Posting Date: 26 March 2026

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