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Director Quality Assurance, Commercial HVAC
Charlotte, North Carolina
Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About this role:
The Director, Quality Assurance owns the execution of long-term Quality Assurance strategy and operational direction for Carrier’s Commercial HVAC business. The role sets strategies and develops projects and processes to ensure continuous quality improvement. The position will partner with key leadership and stakeholders including engineering, the factory, suppliers, and the field. The Director provides guidance and leadership across the organization in the implementation of plans and procedures that drive achievement of Quality goals.
Key Responsibilities:
Establishes and implements long-term quality strategy, including plans, guidelines, policies and processes, to ensure the achievement of quality targets.
Leads development of organization projects and processes to ensure overall quality is continuously improving.
Leads team collecting and analyzing quality information from multiple sources to develop long-term quality strategy and programs.
Leads team providing production process analyses, ensuring quality standards are met and making recommendations for quality improvement
Required Qualifications
Bachelor’s degree
10+ years of installation quality experience for a field based business
Travel 40%
Preferred Qualifications
HVAC and software service experience
Factory production quality experience
Collaborative and bias for action
Able to influence and drive change
Customer centric and solution oriented
#LI-Onsite
RSRCAR
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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