Sr Quality Technician

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About The Role:

• Provide direct quality support for existing Kidde Detection production released products as well as validation test support for new products currently in development.
• Develop and implement Quality Test Plans and procedures to ensure product perform to all applicable agency and regulatory standards.
• Establish a comprehensive understanding of Kidde Detection design, operation and performance in order to effectively evaluate product quality and potential deficiencies that need to be addressed.
• Act as an interface with internal and external customers and suppliers to identify quality issues in both product and process.
• Effectively manage and maintain an active Kidde Detection Quality Clinic leveraging the tools in Carrier Excellence and establishing robust reporting methods.
• Develop tools and methods to capture and analyze quality data to improve overall Cost of Poor Quality to the business and enhance customer satisfaction.

Specific Job Responsibilities:

• Complete Carrier Excellence certification.
• Assist in development and improvement of quality system processes (i.e., Product Safety, 8D, PBI, SAP’s, and reporting applications).
• Perform collection and analysis of product returns data.
• Follow test plans and instructions for test and product design.
• Perform required audits as required
• Ability to learn and utilize lab software, lab equipment, and lab SAP’s
• Assist in developing comprehensive, visual Standard Work outlining proper methods for product testing, quality evaluation and corresponding data capture.
• Work with Kidde Product Support and Customer Service to provide timely and accurate feedback on product evaluation results and quality trends.
• Investigate product quality problems and determine root cause.
• Gather and analyze data and assist engineering to reduce or eliminate cause.
• Interface with internal factories to assist in quality investigations and root cause analysis.
• Participate in the improvement of manufacturing processes for existing product
• Job specific projects as they arise.

Minimum Qualifications:

• Associate degree with 2+ years of electronics and/or test lab experience

Preferred Qualifications:

• Associate degree in Electronics or proven field or relevant equivalent
• Good understanding of Quality Systems
• Basic knowledge of Windows and MS office
• Ability to read, interpret schematic drawings and technical documents, and be able to prototype circuits from a schematic
• Excellent verbal and written communication skills
• Excellent organizational/interpersonal skills

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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