Customer Service Intern - Summer

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Sensitech’s Life Sciences Industry Solutions Consultant plays a crucial role within our global sales team. Collaborating closely with Account Managers, this role involves a deep understanding of our clients' unique needs. Leveraging Sensitech's extensive range of supply chain visibility, quality, and supply chain resilience software and hardware, the solutions consultant crafts impactful solutions that delight our prospects. These are enterprise sales, and you’ll work across borders in a globally coordinated fashion. You will thrive in a dynamic environment, tackling diverse customer challenges, and delivering solutions that significantly enhance the efficiency of our clients' supply chains and the quality of their pharmaceutical products. As a strategic advisor, you offer tangible solutions and insights, showcasing why Sensitech is the optimal partner for addressing their supply chain visibility needs.

Sensitech, a dynamic division under the Carrier umbrella, boasts over 30 years of continuous growth and maintains extensive partnerships with leading pharmaceutical and biologics companies worldwide. This role will occupy a pivotal position at the heart of several prominent strategic endeavors within our organization as we embark on a series of innovative solutions, building upon our existing product portfolio. You'll be at the forefront, engaging prospects with pioneering services, while also enjoying the attentive ear and support of the broader organization. 

Sensitech is looking for a Customer Service intern to join our team for our Summer 2025 cohort.

Role Responsibilities:

• Preparing temperature and ship temperature monitors

• Database maintenance

• Running basic statistical data analysis for customer reports

• Creating and reviewing document templates (proposals, protocols and reports)

• Developing realistic example data sets for use in demonstrations and testing

Role Purpose:

• Support a fast-paced team in the Boston area with completion of their time-sensitive projects.

• Gain experience in an environment that provides practical, challenging, and meaningful on-the-job work experience.

Required Qualifications

• Pursuing a bachelor’s degree

• GPA must be greater than or equal to a 3.0 GPA

• Applicant must be a US Citizen or Permanent Resident

Preferred Qualifications

• Pursuing a Bachelor’s or Master’s degree in Life Sciences, Biology, Chemistry, Analytics, Computer Science, Logistics, or Business

• Strong organizational, analytical and problem-solving skills

• Relevant coursework or previous internships preferred

• Self-driven and proactive

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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