Regional ECO, SEAP

Position Title

Regional Ethics & Compliance Officer (RECO), Southeast Asia and Pacific (SEAP)

Position Purpose

The RECO for SEAP is responsible for leading and executing Carrier’s Ethics & Compliance (E&C) program across Southeast Asia and Australia as well as supporting execution of Carrier’s international trade compliance across Asia Pacific, Middle East & Africa.

The role ensures effective implementation of compliance requirements, promotes a strong culture of integrity, and drives a risk-based compliance framework to prevent, detect, and respond to violations of law, the Code of Ethics, and company policies.

Key Responsibilities

1. Compliance Program Leadership

• Lead development and deployment of E&C programs aligned with global standards and risk profile
• Provide strategic support, guidance and direction to business on compliance risks and mitigation
• Drive continuous improvement initiatives and program enhancements
• Monitor program effectiveness through employee and business engagement

2. Training, Communication & Culture

• Design and implement targeted compliance training and communication programs
• Promote a culture of integrity and ethical behavior across all levels of the organization
• Promote a “speak-up” culture and ensure effective operation of reporting channels, including anonymous reporting systems
• Lead initiatives to prevent and monitor retaliation

3. Investigations & Case Management

• Lead or oversee investigations into alleged violations of law, the Code, and company policies
• Ensure proper logging, classification, investigation, and closure of cases in the case management system
• Ensure investigations are conducted in a timely, confidential, and independent manner
• Oversee remediation actions and ensure timely closure of compliance issues

4. Miscellaneous

• Conduct site assessments/compliance reviews across the region
• Support third party oversight through visits and training for sales intermediaries and their sponsors, etc.
• Build, manage, and develop a network of local Ethics & Compliance Officers

Job Grade

Senior Manager P5

Location

Singapore or Malaysia (local citizens)

Reporting Line

Report directly to Director, Deputy Ethics and Compliance Leader, Asia Pacific, Middle East & Africa

Qualifications & Experience

• Bachelor’s degree in law
• 5+ years of experience in compliance, legal, audit, or investigations
• Experience in conducting investigations and managing compliance programs
• Good understanding of anti-corruption, antitrust, and regulatory frameworks
• Experience in international trade compliance, including export controls, economic sanctions, import regulations, etc., will be a plus

Key Competencies

• Strong influencing capabilities across a matrix organization
• High integrity, independence, and sound judgment
• Excellent analytical, problem-solving, and decision-making skills
• Strong communication and stakeholder engagement skills
• Pragmatic approach with strong business acumen
• Ability to operate effectively in a fast-paced, multicultural environment
• Fluent verbal and written English
• Fluent verbal and written Chinese will be a plus

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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