Key Accounts Development Manager

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

At Carrier Global Corporation, we are the leading global provider of healthy, safe and sustainable building and cold chain solutions. From HVAC and refrigeration to fire and security systems, we create innovative solutions that matter for people and our planet.

We are currently seeking an experienced Key Account Manager to drive growth across our UK service and aftermarket portfolio. This role is ideal for a commercially focused professional with strong experience in service key account management and a well-established network within the facilities management sector.

Role Purpose

• Co-ordinate UK countrywide key account sales development activities
• Manage an existing base of key accounts to maximise future opportunities for growth, working across regional sales teams
• Drive business development activities to support expansion of the maintenance portfolio footprint

Role Responsibilities

• Manage growth of the existing key account base across all service revenue lines
• Develop and onboard new key account clients into the service portfolio
• Collaborate with the wider sales team to deliver against defined strategic objectives
• Develop structured key account development plans with clearly identified stakeholder engagement strategies
• Align key account activity to support achievement of overall CSE aftermarket sales objectives
• Proactively identify prospects for account management teams and build professional relationships to understand customer needs
• Suggest products and/or services aligned to customer requirements
• Conduct business development activities within defined customer segments to support business strategy
• Identify bid opportunities, contribute to bid responses and participate in negotiations with potential customers
• Develop new customer contact leads for the sales business development team
• Support and develop prospective projects with assigned customers and present opportunities internally
• Build strong personal customer relationships to influence opportunities
• Attend trade shows, present new products and increase organizational visibility
• Prepare and deliver customer workshops

Minimum Requirements

• Previous experience in service key account management
• Strong client network within the facilities management space
• Proven experience closing large national framework and maintenance agreements
• Demonstrated success in managing complex, multi-site customer portfolios
• Excellent stakeholder management, negotiation and communication skills

What We Offer

• Competitive salary and performance-based incentives
• Company car or car allowance
• Pension and comprehensive benefits package
• Career progression opportunities within a global organisation
• A collaborative and high-performance culture

Our Commitment

At Carrier Global Corporation, we are committed to fostering an inclusive workplace that values diversity and supports professional growth. We believe in investing in our people and providing opportunities that empower individuals to thrive and make a difference.

If you are a results-driven account management professional looking to make an impact within a global industry leader, we encourage you to apply and join us in shaping the future of sustainable building solutions.

Pay Range

The annual salary for this position is between £42,000.00-£84,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.   

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected] We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 11 June 2026

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Use of AI in Recruitment

Technology‑enabled tools may support parts of the recruitment process, with oversight by people.