Senior Executive, Application Engineering

Role: Senior Executive – Application Engineering

Location: Gurugram, India 

Full/ Part-time: Full time 

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. 

About the role

Established sales support professional. Completes sales support objectives ensuring compliance with sales policies to provide sales enablement.

Key Responsibilities:

• Responsible for meeting Application Engineering requirements covering Enquiry Quotation process, technical selections, compliance statements, Technical submittals, Reply to comments, preparing quotations in CRM & SAP, preparing weekly quotation reports, updating tasks in AE Actions file, enquiry handling follow-up, tracking and updating the system regularly.

• To be able to read the enquiry in detail, understand, check the project details, schedules and prepare proper technical selections by offering suitable solutions and helping customers choose Carrier products for their projects.

• Technical activities involves analyzing technical requirements of the projects, render technical guidance to the Sales Engineers, prepare technical selections meeting the schedules and project specifications, comparison tables using the latest product data catalogues, technical literature, bulletins, software for customers on daily basis.

• Handling important key customers providing them prompt technical support, selection software trainings, replying to DEWA/ADDC/SEWA/FEWA/SASO related queries and controls items requirements updating them regularly about the products.

• To constantly being in touch with Sales Team discussing project requirements on assigned tasks update the CRM actions in the database.

• To ensure smooth information flow between Sales, Applications and Consultant engineering teams on time.

• To bring new ideas and develop new ways to handle tasks ensuring Carrier products are approved by the consultants, clients, and customers with ease.

• Visit customer offices/sites for technical meetings along with Sales team to get the technical selections, submittals approved as and when required.

• To develop and nurture healthy relationship with customers & ensure Carrier products get immediate approvals in the projects.

• To select equipment for VRF and RLC using the latest updated selection tools/software and meeting closely the SE/customer budgets, proposing energy efficient solutions meeting the local regulations as applicable.

• Joining the Sales team twice a month for the Technical Workshop and updating them on the completed, pending tasks. Giving the Sales team an update on the latest Carrier products, software, and tools.

• Provide technical comparisons & schedules for Consultants engineer when assigned.

• Attend all assigned HAP trainings, Technical trainings, product trainings, design trainings, as per schedule and enhance knowledge.

• Share resources and work on the Data bank, Quick selection sheets, products comparisons for the team benefit.

• Update Sales team with any job in hand projects and ensure those actions are prioritized over the rest of the day to day actions.

• Monthly reporting for # & the completed number of tasks before closing ensuring the KPIs are met and exceeded.

• Give immense importance to Consultant comments and ensure the same are responded promptly and within the time frame.

• Get to know in detail the local regulations, international standards used in the product design & certifications like EUROVENT, AHRI, LEED, ESMA, ESTIDAMA etc. for improving your knowledge and offering products accordingly after discussing with the same with the sales team.

• Report Turnback's and Escapes regularly

Basic Qualifications & Experience

• 6 - 10 years’ experience. 
• University Degree or equivalent

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. 

• Make yourself a priority with flexible schedules, parental leave 

• Drive forward your career through professional development opportunities 

• Achieve your personal goals with our Employee Assistance Programme 

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. 

Join us and make a difference. 

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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