Manager, Light Commercial Lifecycle Solutions

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role:

The Manager, Light Commercial Lifecycle Solutions will play a critical role in advancing Carrier’s transformation toward a lifecycle customer value–focused organization. This role supports the North America Light Commercial business by driving the connected strategy and execution of aftermarket initiatives that span parts, service, and digital enablement. It offers a unique opportunity to shape how Carrier delivers value across the equipment lifecycle—enhancing customer experience, improving serviceability, and unlocking recurring revenue streams through connected solutions.

Key Responsibilities:

Drive Connected Lifecycle Strategy:

• Support the development and execution of Carrier’s connected aftermarket strategy, ensuring alignment with lifecycle value creation goals across the Light Commercial segment.

Enable Cross-Functional Execution:

• Collaborate with product, engineering, digital, and commercial teams to launch and scale lifecycle offerings that integrate equipment, service, and digital touchpoints.

Accelerate Aftermarket Growth:

• Identify and support initiatives that grow parts capture, increase service attachment, and expand digital service adoption.

Leverage Data for Insights:

• Analyze customer feedback, sales trends, and connected product data to uncover opportunities for lifecycle value creation and performance improvement.

Support Change Management:

• Contribute to cross-functional working groups, prepare business cases and presentations, and help drive adoption of new aftermarket capabilities across the organization.

Required Qualifications:

• Bachelor’s degree
• 5 + years of experience in strategy, product management, marketing, sales, aftermarket, and/or HVAC-related roles
• Ability to travel up to 30–40% domestically and internationally (primarily Mexico & Canada).

Preferred Qualifications:

• Practical knowledge and experience in leading and managing the execution of projects, processes, and tactical initiatives within a commercial or technical workstream—ideally in a matrixed or cross-functional environment.
• Broad understanding of aftermarket, digital services, or product lifecycle strategies, with awareness of how work in this role impacts adjacent functions such as product development, sales, and engineering.

#LI-Hybrid

RSRCAR

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice