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Aftermarket Support functions CSE Lead H/F
UK , London
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
Purpose of the Role
The Aftermarket Support Functions Manager Europe is responsible for structuring, developing, and optimizing all support services related to the Aftermarket business. In this role, he/she oversees key areas such as technical documentation, training, warranty management, customer satisfaction, communications, and inside sales, while supporting the digital transformation of the business.
The position plays a critical role in supporting business growth, enhancing the customer experience, and improving the effectiveness of both commercial and operational teams.
Main Responsibilities
- Lead and manage the team responsible for Aftermarket support functions across Europe.
- Identify, design, implement, and develop support services dedicated to the Aftermarket business.
- Actively contribute to achieving the Business Unit's growth and profitability objectives.
Candidate Profile
- Significant experience in services, aftermarket operations, data centers, critical infrastructure, industrial equipment, or technical services environments.
- Proven experience in creating, developing, and scaling businesses, organizations, or new market segments.
- Strong track record in managing complex operations with direct customer interface and engagement.
Pay Range
The annual salary for this position is between £76,500.00-£152,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, CLA participation, market typical pay for the role, and other unique qualifications of the successful candidate.Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirementsBenefits
We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
Equal Treatment and Non-Discrimination
Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected] We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 16 September 2026Job Applicant Privacy Notice
Please click on the link below to review the Job Applicant Privacy Notice.
Use of AI in Recruitment
Technology‑enabled tools may support parts of the recruitment process, with oversight by people.
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