Key Account Manager

Role: District Heating & Decarbonisation Key Account Manager

Location: South East

Contract type: Full time, permanent

We are seeking a senior Key Account Manager / Vertical Business Development Specialist to grow our Applied core business across district heating, decarbonisation and sustainability-led infrastructure projects in the UK & Ireland.

The role is strategic and consultative, focused on developing and managing long-term, multi-stakeholder relationships with organisations that own, operate, develop or invest in heat networks and low-carbon energy infrastructure.

What will I be doing?

Help shape the future of sustainable heat networks across the UK.
We’re looking for a relationship-focused Key Account Manager to partner with some of the UK’s most influential organisations in district heating and decarbonisation.
This role is about building long-term partnerships, understanding complex organisations, and helping customers achieve their net-zero ambitions. You’ll work collaboratively with internal teams and customers to co-create solutions that deliver lasting value.

• Develop and execute key account strategies for heat network and decarbonisation customers
• Conduct stakeholder mapping to identify and engage key decision makers and influencers across customer organisations.
• Build strong, consultative relationships that support customers in achieving their net-zero and decarbonisation goals.
• Facilitate regular, meaningful dialogue with customers to explore challenges, future projects, and partnership opportunities.
• Originate new business opportunities aligned to district heating and low-carbon infrastructure
• Support colleagues in complex sales cycles and tender opportunities by bringing deep customer insight and relationship context.
• Champion the benefits of low-carbon and renewable heating solutions, supporting customers in developing practical decarbonisation roadmaps.

To be successful in this role you will need:

• Experience in business development, key account management, stakeholder engagement, or partnership development.
• District heating / heat networks experience preferred
• Strong relationship-building skills with the ability to engage a wide range of stakeholders—from technical teams to senior leadership.
• Ideally have an understanding of district heating, decarbonisation, renewable heat technologies, and sustainability policy.
• Excellent communication and active listening skills, with the ability to tailor messages for different audiences.
• Organised and strategic approach to account planning and stakeholder mapping.
• Collaborative mindset, with a focus on supporting colleagues and customers to achieve shared goals.
• Ideally have degree or equivalent experience in business, sustainability, energy, engineering, or a related field (preferred but not essential).
• Willingness to travel within the UK to build relationships, attend meetings, and visit customer sites.

What can we offer you?

• Competitive salary + £20,000 OTE performance related bonus (Uncapped with accelerator)
• Company vehicle or cash allowance
• 25 Days Holiday + bank holidays
• Holiday purchase scheme
• Company pension scheme
• Opportunity to play a meaningful role in the energy transition, helping customers decarbonise and achieve their net-zero ambitions.
• Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations

More about us:

Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world’s most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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