Field Service Technician

Role:  CA Service for DT

Location: Hyderabad, India

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This role will be responsible for CA service for AP region.

Key Responsibilities:

• To ensure response time of 04 hours against all the Work orders received and closure of the same in line with the standard SLA's

• To submit 100% service schedules to the customers and follow up / monitor the same through SFDC.

• Regular Review of Open work roders with Service Coordinator / Planner and To ensure ZERO escalations

• To provide FFR with in 3 days of report of a failure . To support for carrying out RRCA. To ensure PMs are done regularly (as per schedule) and random qlty check is being carried out.

• Regular Review of Open Complaints with CSR. Ensure submisison of FQIs with in 3 days of waranty failure

• To provide operational training to customer/dealer staff

• Complete EHS Management System Overview Training once in a Year

• To adopt the process of Alert / Alarm notification raised thru Command Center

• To adhere to Carrier Business ethics policy and complete requisite no.of online ethics courses by Q1

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Make yourself a priority with flexible schedules, parental leave
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice