Associate Director Commercial Parts Inventory

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

The Associate Director, Commercial Parts Inventory - Footprint Optimization & Inventory Strategy is responsible for designing and supporting the execution of a best‑in‑class parts distribution and inventory model that enhances service delivery, reduces cost, and drives commercial growth. You will partner closely with Supply Chain and Operations to ensure inventory availability, customer proximity, and operational efficiency. This includes determining optimal distribution center locations, implementing inventory placement models, developing kit strategies, integrating forecasting tools, and aligning sales plans with supply capabilities. As the primary liaison for footprint and inventory optimization across the Commercial business, this leader ensures cohesive planning, strong cross‑functional alignment, and measurable performance improvement.

While our main office and preferred work location is Charlotte, North Carolina the selected candidate may also be eligible to work from our Palm Beach Gardens, FL location or remotely.

Key Responsibilities:

1. Footprint Strategy & Execution

• Determine the optimal number and location of distribution centers.
• Define inventory placement strategy across branches, regional hubs, and storefronts.
• Implement footprint changes and manage ongoing performance.

2. Inventory & Kitting Management

• Establish standards for PM (Preventive Maintenance) and AM (Aftermarket) kits.
• Identify additional kits required and define contents for each kit.
• Oversee inventory levels and kit availability to support service and sales goals.

3. Sales Alignment

• Develop sales strategies aligned with footprint and kitting plans.
• Collaborate with commercial teams to ensure customer needs are met efficiently.

4. Forecasting & Digital Solutions

• Implement advanced forecasting tools (e.g., KetteQ, Servigistics) to improve demand planning.
• Drive digital transformation for predictive analytics and inventory optimization.

5. SCM & Operations Partnerships

• Integrate aftermarket/parts forecasting with central supply chain planning.
• Align contracts and escalation paths with Supply Chain and Operations teams.
• Serve as the primary liaison for footprint optimization within the broader SCM framework.

Skills & Competencies:

• Strategic thinker with operational execution capability.
• Strong analytical and problem-solving skills.
• Excellent communication and cross-functional collaboration.
• Results driven with a focus on efficiency and cost optimization.

Required Qualifications

• Bachelor’s Degree.
• 8+ years of experience in inventory management, network/footprint optimization, supply chain strategy, or aftermarket parts operations.
• 5+ years of experience leading teams and cross‑functional footprint transformation efforts, including change management and performance tracking.

Preferred Qualifications

• Master’s degree
• Prior leadership experience in HVAC, industrial services, aftermarket parts, or a similar distribution‑intensive business.
• Experience deploying or operationalizing advanced analytics, predictive models, or digital tools to support stocking rules, network design, and demand planning.
• Familiarity with SIOP/S&OP processes, branch‑level stocking strategy, and segmentation of maintenance vs. repair parts.
• Proficiency with ERP or inventory systems such as SAP, Servigistics, or other supply chain planning and execution platforms.
• Certifications such as APICS CPIM/CSCP, Six Sigma, Lean, or equivalent credentials.
• Excellent communication, influencing, and stakeholder‑management skills across technical, operational, and commercial functions.
• Strong proficiency with forecasting tools (e.g., KetteQ, Servigistics) and capability to integrate forecasting with central supply chain planning.
• Ability to lead cross‑functional initiatives with Supply Chain, Operations, Commercial, and Digital teams to ensure aligned inventory strategy and operational execution.
• Strong analytical and problem‑solving skills with demonstrated experience driving cost efficiency, service improvement, and inventory performance.
• Experience supporting large‑scale operational change, digital transformation, or inventory system enhancements.

Pay Range

The annual salary for this position is between $143,000.00 - $286,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3  days from Job Posting Date: 23 March 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice.