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Inside Sales Engineer
East Syracuse, New York
The frontline of the Carrier organization, our dynamic sales teams help our customers achieve their goals with our robust portfolio of best-in-class products and services. From developing and nurturing relationships with our partners to providing critical feedback to enhance our solutions, our sales organization is growing to take Carrier to the next level.
Success Profile
What makes a successful member of the Carrier sales team? Check out some of the key competencies we are looking for and see if you have the right mix.
- Balanced
- Mediator
- Proactive
- Problem-Solver
- Relationship expertise
- Technologically savvy
Job Details
East Syracuse, New York
Country:
United States of AmericaLocation:
CAN01: Carrier-Syracuse, NY 6304 Carrier Parkway , East Syracuse, NY, 13057 USACarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About the position
We are looking for a highly motivated and results-driven professional to join our Syracuse, NY office. The successful candidate will assist the Commercial Strategic Accounts Sales organization by providing pre-sale and post-sale support to our top-tier customers. If you are willing to work in a dynamic environment, communicate efficiently with colleagues, and address issues openly, we invite you to join our team.
General Responsibilities
Review plans and specifications to develop HVAC systems solutions.
Effectively and professionally communicate requirements with customers and internal teams.
Adapt to customer specific requirements.
Provide HVAC equipment selections, both new and replacements.
Provide technical support for the sales of commercial air conditioning systems to customers and their respective consulting engineers.
Seek new business opportunities by responding to RFQ's for new and/or existing customers.
Ability to coordinate across multiple functions, to maintain composure in fast-paced situations, and to make decisions in a fast-paced environment.
Support Sales Managers and Sales Coordinators with new and existing accounts and the introduction of new products.
Have a combination of excellent technical skills, be a self-starter, with strong business understanding, strong self-direction, and excellent. interpersonal/influencing skills to work across the Carrier organization and with customers.
Required Qualifications
High school diploma with a minimum of 5 years of HVAC industry sales experience or Bachelor’s degree in Engineering or technical field.
Ability to travel up to 5% domestically.
Preferred Qualifications
HVAC experience or knowledge of HVAC designs – Commercial Applied Equipment experience a plus.
Sense of urgency, self-initiative, dedication, and sense of ownership.
Strong written and verbal interpersonal skills with the ability to get along with both external customers and a multi-functional team of sales, engineering, manufacturing & marketing associates.
Outstanding follow-up and follow-through skills.
Highly organized with strong attention to detail, while also able to prioritize multiple priorities.
Unwavering customer service orientation.
Proficiency with Microsoft Office (Excel, Word & PowerPoint).
RSRCAR
#LI-Hybrid
Pay Range:
$61,213 - $107,122 AnnuallyCarrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Job Applicant's Privacy Notice:
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Culture
- At Carrier, we work hard to build a culture where all employees are valued and everyone feels included.
- As a global company we seek to recruit, develop and promote our employees around the world valuing cultural differences, varied perspectives, background and experiences. We believe diversity and inclusion is a source of innovation.
- We contribute to the communities where we live and do business by actively partnering with community and philanthropic organizations locally and nationally. We believe in “doing the right thing” and are a respected member of the communities in which we operate.

Benefits
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Professional Development & Employee Scholar Programs
Learning never ends at Carrier. Whether at our company or at a Carrier-approved educational institute – we want you to be engaged in lifelong learning.
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Flexible Work Arrangements
8-5pm isn’t for everyone. Carrier offers flexible work hours for eligible employees to help manage your work-life balance.
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Retirement Savings Plan
We want Carrier employees to have tools available to prepare for retirement.
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Employee Referral Program & Monetary Awards/Recognition
You know our culture and what it takes to work at Carrier – we want to reward you for helping identify top talent. As part of our culture, we also want to reward and recognize our colleagues for their excellent efforts and contributions.
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Parental Leave
We offer two leave benefits for new parents – moms and dads – Birth & Adoption Leave and Parental Leave.
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Time Off and Additional Vacation Options
New employee receive (15) vacation days per year which increases over time at the company. Plus the option to purchase an additional (5) days through our Carrier Choice program.

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