Manager, LC Service

Role: LC Service

Location: Bangalore, India

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

To drive and maximize service sales revenue from national accounts across the assigned region by managing key customer relationships, ensuring timely contract acquisition and renewals (AMC/CAMC), and identifying growth opportunities in service, spares, and retrofit solutions. The role focuses on delivering sustainable revenue, improving customer satisfaction, and ensuring seamless coordination between sales, service operations, and channel partners for effective execution and long-term business growth.

Role Responsibilities:

• Service Revenue Growth for Drive service revenue (AMC/CAMC, repairs) across national accounts in the South region.

• Key Account Management, Manage and develop relationships with key national customers, single point of contact for service-related commercial discussions.

• Contract Management- Negotiate and finalize AMC/CAMC contracts aligned with company guidelines.timely renewal of service contracts to avoid revenue leakage.Monitor contract profitability and compliance.

• Pipeline & Opportunity Management - Build and maintain a strong service sales pipeline.Track opportunities, conversions, and forecasting.

• Customer Escalation Handling - Actively manage customer escalations and ensure timely resolution.Maintain SLA adherence and improve service delivery standards.

• Invoice Submission Management & Collection

Minimum Requirements:

• 1. Education

  • Bachelor’s degree in Engineering (Mechanical/Electrical) preferred

  • MBA/PGDM in Sales/Marketing (added advantage)

• 2. Experience

  • 5–10 years of experience in HVAC service sales / after-sales business

  • Proven track record in AMC/CAMC sales, service revenue generation, and key account management

  • Experience in handling national or large corporate accounts preferred

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Make yourself a priority with flexible schedules, parental leave

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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