Application Engineer

Country:

United States of America

Location:

CAN05: CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

Carrier has an opportunity for an Application Engineer to join the Occupant-Side Applied team supporting our commercial product portfolio including water source heat pumps, room fan coils, air terminals, unit ventilators and vertical packaged systems. This position can be based in Syracuse, NY or Charlotte, NC. It may also be a remote role for a qualified candidate.

As an Application Engineer, you will work closely with the product manager, our sales teams, and a cross functional product team to support our company’s customers. Are you focused, driven, and passionate about innovating and developing improving products and systems? Are you willing to work in a dynamic work environment, communicate effectively with your partners, and be able to raise issues openly?

Come and join the ranks of one of the world's most respected, fast-growing, and creative companies

Key Responsibilities

• Support the sales of assigned products by providing accurate and timely responses to presales inquiries and by assisting with equipment selections by reviewing specifications, design documents, equipment schedules, and application criteria

• Create, maintain, and update technical sales material, including product data, technical manuals, product bulletins, marketing brochures, application guides, technical presentations, and sales presentations

• Perform presentations of sales and training material at sales offices, customer events, industry gatherings, and through webinars and recorded sessions

• Process customer engineered to order (ETO) request by working across multiple disciplines to review, document, and generate pricing for customer requests

• Work with product managers to perform competitive and market analysis, collect sales office and customer feedback for assigned products. Assist with planning and implementing product updates, new product releases and provide critical input for the development of product roadmaps

• Maintain selection software and pricing systems, work across multiple disciplines to implement corrections, updates, and new product releases in the selection software and pricing systems

Required Qualifications

• Bachelor’s Degree
• 2+ years of HVAC Product Experience

Preferred Qualifications

• BS Degree in Mechanical Engineering
• Experience with one or more of the following is preferred; vertical packaged units (VPAC), water source heat pumps (WSHP), room fan coils, unit ventilators, air terminals, building automation and control of HVAC equipment.
• Product marketing experience in a technical environment

• Excellent written and verbal communication. Ability to communicate technical information to both technical and non-technical stakeholders
• Technical understanding of HVAC systems, including system design, building and energy codes, system operation, refrigeration systems, fans, electrical and control systems, and psychometrics
• Well-developed analytical thinking, critical thinking, problem-solving skills. Ability to collect and analyze data, identify trends, develop conclusions, and propose solutions
• Strong interpersonal skills, including active listening, teamwork, responsibility, dependability, flexibility, motivation, respect, and patience
• Proficient in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
• Competency in business fundamentals, strong math skills, experience with SAP
• Well-developed organizational skills, ability to multi-task in a fast-paced environment, ability to prioritize and self-direct with multiple activities and projects

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RSRCAR

Pay Range:

$61,213 - $107,122 Annually

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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