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Systems Application Engineer
Minneapolis-St. Paul-Bloomington, Minnesota
The frontline of the Carrier organization, our dynamic sales teams help our customers achieve their goals with our robust portfolio of best-in-class products and services. From developing and nurturing relationships with our partners to providing critical feedback to enhance our solutions, our sales organization is growing to take Carrier to the next level.
Success Profile
What makes a successful member of the Carrier sales team? Check out some of the key competencies we are looking for and see if you have the right mix.
- Balanced
- Mediator
- Proactive
- Problem-Solver
- Relationship expertise
- Technologically savvy
Job Details
Country:
United States of AmericaLocation:
CADMN: FS Kidde Detector 6901 West 110th Street, Minneapolis, MN, 55438 USACarrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
This position is a key technical resource for the global sales and service teams and is responsible for promoting the proper application of Det-Tronics specialty detection products, and system solutions with primary focus on systems. Working in conjunction with sales, field service, customer service, project teams, engineering and marketing, the Application Engineer is a key technical advisor and product advocate who identifies and helps implement solutions in pursuit of customer satisfaction and company goals in all stages of the sales cycle. The Application Engineer must be able to establish and maintain effective relationships with all stakeholders.
Key Responsibilities
Assists in the definition, development and implementation of systems product application solutions globally as defined by customer and code requirements
Resolves technical product and application issues for customers - consistent with the company mission, values, and financial objectives
Provides pre-sales support to customers and sales teams
Assists in the design and development of new products and sales tools
Maintains relationships with industry stakeholders and supports conferences and trade shows
Creates reports and trip summaries in support of projects and proposals
Performs technical / product training for salespeople and customers
Travels as needed to assist project teams with on-site commissioning and testing
Basic Qualifications
2 year degree or certification from a technical school
2+ years of experience in technical product support
Valid driver’s license
Preferred Qualifications
Bachelor’s Degree
Good technical aptitude in process automation or safety systems and their integration
Experience with implementing process automation or safety systems
Technical aptitude in communications protocols (Modbus, Ethernet, and HART) and their application
Comfortable with a lexicon of DCS, PAC, PLC, SIS, DI, DO, AI, IEC, and 61508
Proven organizational skills with demonstrated ability to perform and prioritize multiple tasks
Good interpersonal skills and the ability to build relationships with key stakeholders to influence others in a diverse and dynamic work environment
Good written and verbal communications skills
Ability to communicate and work effectively with customers worldwide
Forward thinker who actively seeks opportunities and proposes solutions
Ability to travel, including on short notice
RSRCAR
#LI-Hybrid
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Culture
- At Carrier, we work hard to build a culture where all employees are valued and everyone feels included.
- As a global company we seek to recruit, develop and promote our employees around the world valuing cultural differences, varied perspectives, background and experiences. We believe diversity and inclusion is a source of innovation.
- We contribute to the communities where we live and do business by actively partnering with community and philanthropic organizations locally and nationally. We believe in “doing the right thing” and are a respected member of the communities in which we operate.
Benefits
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Professional Development & Employee Scholar Programs
Learning never ends at Carrier. Whether at our company or at a Carrier-approved educational institute – we want you to be engaged in lifelong learning.
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Flexible Work Arrangements
8-5pm isn’t for everyone. Carrier offers flexible work hours for eligible employees to help manage your work-life balance.
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Retirement Savings Plan
We want Carrier employees to have tools available to prepare for retirement.
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Employee Referral Program & Monetary Awards/Recognition
You know our culture and what it takes to work at Carrier – we want to reward you for helping identify top talent. As part of our culture, we also want to reward and recognize our colleagues for their excellent efforts and contributions.
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Parental Leave
We offer two leave benefits for new parents – moms and dads – Birth & Adoption Leave and Parental Leave.
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Time Off and Additional Vacation Options
New employee receive (15) vacation days per year which increases over time at the company. Plus the option to purchase an additional (5) days through our Carrier Choice program.
