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Sr. National Account Manager - Home Depot
Atlanta, Georgia
The frontline of the Carrier organization, our dynamic sales teams help our customers achieve their goals with our robust portfolio of best-in-class products and services. From developing and nurturing relationships with our partners to providing critical feedback to enhance our solutions, our sales organization is growing to take Carrier to the next level.
Success Profile
What makes a successful member of the Carrier sales team? Check out some of the key competencies we are looking for and see if you have the right mix.
- Balanced
- Mediator
- Proactive
- Problem-Solver
- Relationship expertise
- Technologically savvy
Job Details
Country:
United States of AmericaLocation:
CAG24: Atlanta Digital Hub 3350 Riverwood Parkway Suite 900, Atlanta, GA, 30339 USACarrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About This Role
Manages a team of intermediate and experienced Account Management professionals. Leads The Home Depot account activities and ensures operational plans and objectives are met. Responsible for making significant improvements to processes and standards in order to enhance performance of the account.
Key Responsibilities
Execution of sales goals and growth of The Home Depot Channel (THD)
Establish and cultivate a strategic partnership with the merchant team at THD
Effectively owns process of customer engagement. Works cross functionally with all departments to achieve defined agenda for PLRs, trade shows, Business Reviews, etc.
Provides Monthly updates on customer financial performance and results to the Executive leadership Team during Monthly Business Reviews (MBRs) and as necessary.
Strong negotiation skills for and experience influencing pricing, terms, and annual contracts.
External relationship (THD): Works directly with the THD merchant/IPR team to build effective 12-month sales plans online, off-shelf, and on shelf. Negotiates pricing, backend terms, planogram, and product assortment.
Internal Relationship: Manages relationships with Demand/CPFR team, Marketing teams, and Trade teams to ensure customer expectations are met on a timely manner.
Assists in developing Annual Operating Plan (AOP) to define budget and sales plan.
Responsible for growth and coaching of direct report(s).
General Manager’s mindset with self-starter initiative to own and run the account.
Maintain and publish weekly sales information for internal team and ELT team.
Directly works with forecasting team to ensure products are produced to meet customer expectations within timeline parameters.
Required Qualifications
Bachelor's Degree
7+ Year of National Account Management Experience
Ability to travel overnight 15-20%
Preferred Qualifications
Experience working with THE HOME DEPOT or other large home improvement and/or large national retailers.
Lives in Atlanta or willing to relocate.
Makes fast decisions balancing intuition and facts, taking conscious and calculated risks.
Creates a positive environment while reaming focused on priorities and tackling obstacles.
Experience building teams or driving team transformation.
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RSRCAR
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Culture
- At Carrier, we work hard to build a culture where all employees are valued and everyone feels included.
- As a global company we seek to recruit, develop and promote our employees around the world valuing cultural differences, varied perspectives, background and experiences. We believe diversity and inclusion is a source of innovation.
- We contribute to the communities where we live and do business by actively partnering with community and philanthropic organizations locally and nationally. We believe in “doing the right thing” and are a respected member of the communities in which we operate.
Benefits
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Professional Development & Employee Scholar Programs
Learning never ends at Carrier. Whether at our company or at a Carrier-approved educational institute – we want you to be engaged in lifelong learning.
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Flexible Work Arrangements
8-5pm isn’t for everyone. Carrier offers flexible work hours for eligible employees to help manage your work-life balance.
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Retirement Savings Plan
We want Carrier employees to have tools available to prepare for retirement.
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Employee Referral Program & Monetary Awards/Recognition
You know our culture and what it takes to work at Carrier – we want to reward you for helping identify top talent. As part of our culture, we also want to reward and recognize our colleagues for their excellent efforts and contributions.
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Parental Leave
We offer two leave benefits for new parents – moms and dads – Birth & Adoption Leave and Parental Leave.
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Time Off and Additional Vacation Options
New employee receive (15) vacation days per year which increases over time at the company. Plus the option to purchase an additional (5) days through our Carrier Choice program.
