Senior Manager, Americas Benefits

Country:

Location:

As part of its separation from Carrier, the Commercial and Residential Fire business is building its HR team to support the standalone business. This presents an excellent opportunity for a motivated and strategic thinker to assume the Benefits lead role in the Americas. This individual will have the opportunity to delve into all manners of total rewards for a multi-national company and creating true value for the company.

About this role:

This role represents the opportunity to help build and shape the future of our HR team and employee programs. This person will work with all members of the HR team and help solve issues to create true value for the company and our employees.

In support of our dynamic and diverse organization, we are seeking an experienced Total Rewards professional.    Reporting to the Global Total Rewards Leader, this role is responsible for developing and executing the long-term benefits strategy for U.S., Mexico, Canada, Brazil and other countries.  

Do you have 5+ years’ of benefits experience, including health, dental, life, retirement and other benefits across multiple countries in the Americas?

Are you customer focused?  Do you have strong business judgment and feel comfortable working with the leaders of an organization?  Do you have strong project management skills?  Are you analytical and organized?  Can you communicate well across all levels of an organization and across geographic boundaries?  If so, this might be the role for you!

Key Responsibilities

• Partnering with benefits vendors, brokers and the market intelligence team, understand the benefits landscape by country and design a market competitive, harmonized benefits offering by country.  Continually monitor the benefits landscape to make design recommendations by country, taking into account market position, financial impacts and support of Carrier’s overall business strategy.

• Working with HR business partners, Finance, and the Global Benefits COE to create a long-term strategy to simplify benefits programs into a harmonized, market-competitive benefits offering by country.  Evaluate current plan performance and costs, including risks and opportunities.

• Consistently gather customer feedback and review Communities of Expertise (COE) Benefits processes to improve, automate and augment the quality, accuracy and value of the services and information provided.

• Working with vendors and brokers, ensure that benefits offerings are delivered to employees in a consistent, timely and compliant fashion.

• Partnering with our Global People Services organization, ensure that open enrollment and other employee facing processes are streamlined and employee-friendly, while providing accurate outcomes for our benefits vendors.  Additionally, this role with continuously look for opportunities to simplify and automate routine processes.

• Developing and implementing effective benefits communications strategy in partnership with our Global People Services and HR Business Partner teams.

• Managing vendor relationships with our benefits partners across Canada, Mexico, Brazil, Chile & Argentina, in coordination with our Global Benefits COE

• Support merger and acquisition initiatives with leadership, HR business partners and various stakeholders for a successful integration and transition of benefits.

• Ensuring that the design of benefits are compliant with country requirements.

Required Qualifications:

• Bachelors Degree 

• 5+ years of HR/benefits experience with demonstrated competence in the management of benefits

Preferred Qualifications:

• Bachelors of Science in Business Administration, Finance, HR, or related field

• MBA or equivalent

• 8+ years of HR/benefits experience with demonstrated competence in the management of benefits across the Americas region, in particular U.S., Mexico, Canada and Brazil

• Experience applying benefits expertise and influencing senior customers across diverse businesses, industries, locations and demographics

• Demonstrated ability to develop and implement complex project plans with multiple stakeholders

• Excellent analytical and organization skills with proven ability to make informed, data-driven decisions

• Demonstrated ability to interface across all levels of the organization including executive leadership

• Able to communicate verbally and in written formats in both English and Spanish

• Strong project management skills and an ability to lead change management activities

• Expertise with Microsoft Outlook, Word, Excel, and Power Point

• Expertise with Workday

• CCP, GRP, SPHR, GPHR or other HR professional certification preferred

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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