Branch Manager

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About this position

We're seeking an experienced local leader to join a dynamic and growing team dedicated to delivering efficient and reliable cooling solutions to customers across Colorado. In this role, you'll lead a team of service technicians and managers, working closely with Sales and Operations to provide a world-class customer experience.

Take the lead in a pivotal role at the forefront of transformative growth and operational innovation in the HVAC industry. As a key member of this forward-thinking team, you'll drive change, champion customer-centric solutions, and nurture the development of talented professionals.

Key Responsibilities:

• Manage P&L and performance across geographical footprint; proactively views the area monthly/annually with 3/5-year plan.
• Set growth strategy for the market – identifying key customers and verticals and execute on the strategy – proactively expand the footprint in the territory.
• Communicate a vison and culture to a team of technicians and service managers, fostering a strong culture of teamwork and evolution.
• Implement culture of safety – be accountable for safety procedures and conduct safety briefings.
• Manage customer escalations​.
• Account manager or leader on team of 1 -2 large accounts in Area​.
• Drive performance management, technician development and corrective actions​.
• Manage and reduce attrition through engaging in the community and local union.  ​
• Manage and coaches Service Managers.
• Be involved in community activities past typical HVAC Industry programs/events​, building the Carrier Brand in the area.
• Proactively communicates to leadership on state of the business and implemented actions.​
• Manage relationship with internal partners and distribution partners.
• Collaborate with sales leadership to drive growth.

What you’ll gain

• Leadership experience of a P&L and full accountability for the assigned territory.
• Full medical benefits, retirement, paid time off and competitive wages.
• Company provided vehicle or vehicle stipend program.
• Key Safety and PPE Benefits including:
  • Comprehensive Protection: Steel-toed boots, Carrier-branded uniforms with FR protection, HVAC gloves, hard hats, and face shields.
  • Enhanced Eye Safety: Standard safety goggles provided, with an option for prescription eyewear if needed.
  • Advanced Safety Support: Fall protection provided where required, plus respirators and earplugs as needed.
• You will have autonomy to execute, backed by the camaraderie, continuous support, and resources of a dedicated team within a large, world-renowned company.

Basic Qualifications

• High School Diploma/GED with 10+ years experience in the HVAC industry or in another skilled trades industry (in maintenance services), of which 5+ years experience in people management,
  OR
  College Diploma / Associate Degree with 6+ years experience in the HVAC industry or in another skilled trades industry (in maintenance services), of which 3+ years experience in people management.
  
• Must have a valid driver’s license.

Preferred Qualifications (assets)

• Demonstrating ability to collaborate cross-functionally with Sales, Project Management, and Operations teams to align strategic goals, streamline service delivery, and drive customer satisfaction.
• Ability to manage business performance metrics and achieve or surpass plan goals on a monthly, quarterly, and annual basis.
• Ability to provide leadership, guidance, and develop talent within the management team.
• Ability to implement strategies to grow the revenue and the profitability of the business in accordance with organizational goals.
• Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook, and ability to navigate Salesforce, ERP/SAP, and other business applications.

Additional information

• Immigration sponsorship is not supported for this position

RSRCAR
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Pay Range:

This position may be eligible for performance-based incentives/bonuses.

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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