Product Specialist, Commercial Fire

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

The Product Specialist will support and contribute to product management for the commercial fire business unit. The role is responsible for providing support to the Product Management team in the planning and execution of new product development, product enhancements, general product support, and product training.

The Product Specialist will gather and analyze industry trends and influences, the voice of customer data, and stakeholder feedback to establish product roadmaps, strategies, and priorities for product development. This role will also provide leadership to help vet and cultivate innovative ideas, establish solid business cases and strategies for product concepts, and ensure successful product launches and sales growth, including product life-cycle management.

This position is based in Bradenton, FL and reports directly to the Senior Manager, Product Management.

Key Responsibilities

• Support growth of B2B commercial fire product lines globally, including OEM products

• Solid understanding of the new product development stage-gate process from concept to commercialization to support product line growth

• Develop deep understanding and continued learning of competitive landscape, target customer needs-based segmentation, product positioning and feature set, and macro marketplace trends to ensure we maintain a leading edge with our product line

• Develop product expertise as the subject matter expert (SME) for the assigned product line(s) and act as the resource to internal functions to address product related questions

• Collaborate cross-functionally with global teams including Engineering, Program Management, Marketing, Finance, and Operations

• Organize, implement, and maintain the tactical day-to-day activities needed, including reporting, SKU management, packaging, marketing content, and product specifications

Required Qualifications

• Bachelor’s degree

• 5+ years of experience in product management , product marketing, program management, sales, engineering, technical support or as an application engineer with a technical product

Preferred Qualifications

• Product management experience in the fire and security industry

• Commercial building systems industry experience

• Experience with project management tools and MS Office platforms, specifically Excel and PowerPoint

• Self-starter motivated to expand skill set and grow experience

• Effective organizational, problem solving and multi-tasking skills

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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