Modernization Engineering Support

Country:

Thailand

Location:

Carrier (Thailand) Limited, 1858/63-74 Interlink Tower, Debaratna Road, Bangna Tai, Bangna Bangkok 10260, Thailand

Role: Modernization Engineering Support

Location: Bangkok, Thailand

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

The Engineering support role is an essential part of the sales and operations team, providing valuable assistance to ensuring the smooth functioning of engineered sales and operational function. Engineering support professional will focus on streamlining technical requirements, improving customer experiences, and freeing up sales representatives' time to focus on strategic selling, and supporting the overall sales process from a technical approach.

This role combines knowledge of HVAC systems with a strong focus to effectively identify energy solutions and decarbonization roadmaps to assist in closing deals. This is crucial role in ensuring accurate assessment of the project design intent, energy calculations and technical advisory to internal and external clients.

Furthermore, the Modernization Engineer support person maintains a direct reporting line to the Life Cycle Solutions Manager with a dotted line to the segment business managers, ensuring smooth coordination and communication between customer segments. Overall, the role demands a highly capable individual who can lead and drive success through effective team communications, comprehensive engineering knowledge, and sales engagement.

Key Responsibilities:

• Utilize knowledge of HVAC systems to provide solution-based offerings during tender stage.

• Collaborate with sales and operations teams to identify improvements in solution offerings.

• Assist to prepare competitive quotations and proposals to secure new deals.

• Focus on educating customers on energy efficiency and decarbonization initiatives.

• Stay updated on industry trends and advancements related to energy-efficient HVAC solutions.

• Ensure profitability of projects by considering cost factors in the design strategies.

• Provide exceptional customer service and support throughout the sales process and after-sales service.

• Address customer inquiries, concerns, and complaints promptly and professionally.

• Maintain accurate and up-to-date reports for project interactions.

• Provide regular reports and updates to management on progress and achievements.

• Maintain a dotted reporting line to the business line Managers for effective coordination and communication between customer segments.

We are looking for people who are innovative. If this is you, get in touch.

As a minimum you must have:

• Minimum 5-10 years in HVAC industry with Chilled water and VRF product / engineering knowledge

• Assist ASHRAE Level 2 audits and reporting M&V data

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Knowledge of construction techniques, materials, and methods

• Understanding of local building codes and regulations

• Time management and organizational skills

• Communication and negotiation skills

• Attention to detail and accuracy in data management.

• Proficiency in using software and tools like AutoCAD / Revit systems, Microsoft Office, and engineering analytics platforms.

• Customer-focused with a proactive and solution-oriented approach.

• Ability to work well in a team and adapt to a dynamic sales environment.

Benefits

• We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary

• Have peace of mind and body with our medical and health insurance benefits

• Attractive allowances (mobile/transportation/petrol card) where its applicable subjective to job profiles

• Drive forward your career through professional development opportunities

• Great organization culture

• Buddy system to assist in on-the-job training

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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