Service Sales Engineer

Country:

Location:

Role Responsibilities:

• Prepare quotation or proposals and follow up on service sales enquires (e.g. repair, maintenance contract, retrofit)

• Lead negotiation at optimum profit levels

• Achieve order booking in a timely manner meeting consistently sales metrics and annual targets

• Manage existing customers and develop new customers, and understand customer's business status, look for business opportunity and foster good customer relationship for service revenue growth

• Connected service sales by Providing professional proposal, offerings and technical support in related to digitalized service & IoT solution to targeted customers in RLC+VRF segments

• Planning and Scheduling of Service Orders with coordination to customers and relevant service sub contractor team

• Responsible for payment collection

• Support Aftermarket Sales Initiatives e.g. SPIFF execution

Role Purpose:

• Sales channel development & expansion

• Achieve sales targets through effective business development and relationship-building strategies

• Demonstrate strong organizational, planning, and time management skills

• Utilize analytical thinking to propose and deliver practical solutions to RLC customers

• Engage with customers and subcon within RLC industries, offering tailored solutions and ensuring satisfaction

• Develop a deep understanding of the company’s products and solutions to package and present the most suitable options to clients

• Drive new customer acquisition while maintaining strong relationships with existing clients and vendors

Minimum Requirements:

• Minimum Degree holder

• Preferably 2-3 years experiences in Customer Service, Sales or Engineering, candidates without prior relevant experience are welcome to apply

• Proficient in Microsoft Office Skills, SAP will be a plus

• Able to communicate with stakeholders of all levels

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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