Multi Factory Coordinator-1

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Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. 

About This Role:

Carrier is hiring a Multi Factory Coordinator (MFC) for its Charlotte, NC location. This role focuses on managing one-time ship-to orders by confirming addresses, onsite contacts, and release readiness. The MFC will release orders in SAP, coordinate delays with factories, and ensure on-time delivery to job sites. Responsibilities include direct communication with jobsite contacts, customer service teams, and Carrier shipping points. The ideal candidate will demonstrate strong multitasking, decision-making under pressure, and continuous improvement using Carrier Excellence Tools.

Job Description:

• Coordinate with factories any delays in orders to one time ship-to locations

• Communicate with customer jobsite contacts to identify needs relative to shipment delivery

• Ensure product is delivered on time to the jobsite

• Have interaction with external customers, internal customer service, and Carrier commercial shipping points

• Develop processes and controls as part of continuous improvement using ACE tools

• Successful candidate will have proven ability to be able to perform multiple functions, to maintain composure in high-pressure situations, and to make decisions in a fast-paced environment

Required Qualifications:

• High School Diploma OR GED

• 2+ years experience in customer service 

• 1+ year of experience in logistics 

Preferred Qualifications:

• Associates Degree 

• SAP experience

• Power BI experience

• Proficient with MS Office applications

• Calculated, analytical thinker, detailed oriented

• Customer service focused; proven ability to develop strong relationships

• Self-motivated; demonstrated initiative

• Excellent communication skills (verbal and written)

• Ability to work in a fast-paced environment

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Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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