Application Engineer - Product Management

Country:

United States of America

Location:

CAN05: CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USA

Locations - Syracuse NY OR Charlotte - onsite

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About this role

Want to turn deep engineering insight into real-world impact?

Carrier is looking for an Application Engineer - Product Management to join the Commercial HVAC liquid cooling product management team. This is an ideal opportunity for an engineer with HVAC or systems experience who’s ready to apply their technical know-how in a more dynamic, customer-facing role. If you’re excited to connect with customers, influence product strategy, and drive innovative applications of cutting-edge equipment, let’s talk.

The Application Engineer - Product Management will be tactically involved in the execution of customer facing application engineering in HVAC or mechanical systems for new products in liquid cooling offerings.

This role can be based out of Syracuse, NY or Charlotte, NC but must be onsite, with travel of up to 25% in the USA and globally.

Within Carrier we foster long term development and growth opportunities.

We value our people and offer an extensive benefits package, with financial rewards including health insurance, retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we’ll support your growth with paid-for external training programs and courses.

Key Responsibilities

• Engage with customers to understand applications, characterize problems, and propose solutions through Carrier’s liquid cooling product offering
• Respond to customer requests by leading product selection effort and submitting proposals
• Support new product introduction through development of sales tools & product literature
• Responsible for new product training for sales and service, communicating product and system strategies 
• Support pre-sale customer visits (at Carrier factories and field sites) i.e. meet with customers and provide technical presentations 
• Lead voice of channel and voice of customer surveys and interviews
• Coordinate or participate in promotional activities or trade shows, work with developers, advertisers, or production managers, to market products or services
• Conduct competitive product and service analysis, and market research of product consumer behavior and professional audience to develop product requirements and specifications
• Collect and track regional/geographical regulatory trends (related to i.e. refrigerants, minimum efficiency, & building codes) 
• Set key performance indicators, product and program targets 
• Manage new product introduction action tracker 

Basic Qualifications

• Bachelor’s degree in engineering 
• 5+ years of application engineering, product marketing, and/or product development experience in HVAC, thermal or mechanical systems

Preferred Qualifications

• Bachelor’s or master’s degree in mechanical, electrical or chemical engineering 
• HVAC or other manufacturing industry experience i.e., commercial sales, product management, or application engineering 
• English verbal and written communication skills
• Experience with marketing activities i.e., branding management, sales tools development, and promotional materials  
• Combination of technical skills, being a self-starter, business understanding, self-direction, and interpersonal/influencing skills to work across the Carrier organization and with customers 
• Working knowledge of Microsoft Suite 
• Analytical mindset and data-driven decision-making 
• Ability to communicate with customers and co-workers at various levels within an organization 
• Present and speak in front of a large variety of audiences 

Additional information:

• This position doesn’t support immigration sponsorship

RSRCAR

#LI-onsite

Pay Range:

$90,263 - $157,959 Annually

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice