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Head of Product

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Business Unit Carrier Job ID 30076181 City Toronto State Ontario Country Canada




LOC13089: 408-90 Sumach Street, Toronto, ON M5A 4R4

Head of Product, BrokerBay


This is a unique opportunity to lead Product development in one of the most exciting start-ups in the real estate industry. BrokerBay, a Carrier company, is looking for an experienced Head of Product to join the team and grow our product delivery capabilities. We are a product-first company, with our current offering far ahead of its competition and our client base is rapidly expanding across North America.

You will be the glue, tying in cross-functional teams across the company to communicate and implement our product vision. Success in this role will be measured by executing a predictable yet ambitious product roadmap, keeping our clients happy without burning out the team. You will lead, grow and mentor our talented team of 4 product managers and 2 product designers.

What you’ll be doing:

  • Scale and mature PM processes as it relates to product strategy, customer metrics, usability testing, delivering product requirements, and backlog curation
  • Create and maintain a product roadmap, including releases, milestones, and hotfixes
  • Collaborate with leadership on the product vision, distilling complex deliverables and coaching teams on how to execute the plan effectively
  • Work with key stakeholders (Sales, Customer Success, Engineering) on identifying and prioritizing product changes (including feature requests, client launches, and technical debt)
  • Collaborate with engineering to understand resourcing limitations
  • Focus on hiring and growing the product team
  • Coach product team members through 1:1s, define employee growth trajectories and conduct performance reviews
  • Iterate and streamline product delivery processes and promote operational excellence

You’re right for the role if:

  • You create and foster a product management culture built around collaboration, innovation, and curiosity
  • You’re a creative team builder who’s also a cross-functional leader
  • You’ve worked with technical and non-technical team members in a variety of roles from product managers, designers, engineers, customer support, executives, and clients
  • You have a track record of successfully delivering short, medium, and long-term projects
  • You’ve implemented, maintained, and leveraged qualitative and quantitative methods for product analytics and customer engagement
  • You’re experienced in growing a high-performing team of product managers and product designers

What you’ll need:

  • Proven ability to lead teams, delivering large, complex B2B applications
  • Experience in managing and growing talented, collaborative product teams
  • Excellent communication, organization, and project management skills
  • Experience in Agile software development, with a history of delivering quality features on time
  • Demonstrated history of working with C-level stakeholders
  • Ability to discuss and craft high-level strategies and deep dive into the details
  • Bachelor's degree in a related discipline

Why join us?

  • Competitive annual health benefits and vacation policies
  • Matching contributions to your Retirement Savings Plan
  • Carrier Employee Scholar Program (unlimited professional development funds, including Bachelor’s and Master’s degree, in a related field)
  • Unparalleled team environment committed to creating an incredible product
  • Flexible work options: work from where you feel best, either at home or in our office once it’s safe to return

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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