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Sr ManagerTotal Rewards - Americas Benefits

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Business Unit Carrier Job ID 30068514 City Palm Beach Gardens State Florida Country United States

Date Posted:



United States of America


CAF77: CCS - CIB 13995 Pasteur Blvd , Palm Beach Gardens, FL, 33418 USA

Job Description

We make modern life possible by delivering groundbreaking fire safety, security, building automation, heating, ventilating, air-conditioning, and refrigeration systems across the globe, promoting buildings that are safer, smarter, and sustainable. In support of our dynamic and diverse organization, we are seeking an experienced Total Rewards professional. Reporting to the Director, Total Rewards, Americas Community of Expertise COE) with a matrix reporting relationship to the Sr Director, Global Benefits, this role is responsible for developing and executing the long-term benefits strategy for Mexico, Canada, Brazil, Chile, and Argentina.

Do you have 8+ years of benefits experience, including health, dental, life, retirement, and other benefits across multiple countries in the Americas?

Are you customer-focused? Do you have strong business judgment and feel comfortable working with the leaders of an organization? Do you have strong project management skills? Are you analytical and organized? Can you communicate well across all levels of an organization and across geographic boundaries? If so, this might be the role for you!

Specific responsibilities include:

  • Partnering with benefits vendors, brokers, and the market intelligence team, understand the benefits landscape by country and design a market competitive, harmonized benefits offering by country. Continually monitor the benefits landscape to make design recommendations by country, taking into account market position, financial impacts, and support of Carrier’s overall business strategy.
  • Working with HR business partners, Finance, and the Global Benefits COE to create a long-term strategy to simplify benefits programs into a harmonized, market-competitive benefits offering by country. Evaluate current plan performance and costs, including risks and opportunities.
  • Consistently gather customer feedback and review Communities of Expertise (COE) Benefits processes to improve, automate and augment the quality, accuracy, and value of the services and information provided.
  • Working with vendors and brokers, ensure that benefits offerings are delivered to employees in a consistent, timely, and compliant fashion.
  • Partnering with our Global People Services organization ensures that open enrollment and other employee-facing processes are streamlined and employee-friendly while providing accurate outcomes for our benefits vendors. Additionally, this role continuously looks for opportunities to simplify and automate routine processes.
  • We are developing and implementing an effective benefits communications strategy in partnership with our Global People Services and HR Business Partner teams.
  • Managing vendor relationships with our benefits partners across Canada, Mexico, Brazil, Chile & Argentina, in coordination with our Global Benefits COE
  • Support merger and acquisition initiatives with leadership, HR business partners, and various stakeholders for successful integration and transition of benefits.
  • It ensures that the design of benefits is compliant with country requirements.

Job requirements:

BS in Business Administration, Finance, HR, or related field. MBA or equivalent preferred

8+ years of HR/benefits experience with demonstrated competence in the management of benefits across the Americas region, in particular, Mexico, Canada, and Brazil (excluding the US)

Experience applying benefits expertise and influencing senior customers across diverse businesses, industries, locations, and demographics

Demonstrated ability to develop and implement complex project plans with multiple stakeholders

Excellent analytical and organization skills with proven ability to make informed, data-driven decisions

Demonstrated ability to interface across all levels of the organization, including executive leadership

Able to communicate verbally and in written formats in both English and Spanish

Strong project management skills and an ability to lead change management activities

Expertise with Microsoft Outlook, Word, Excel, and PowerPoint

Expertise with Workday

CCP, GRP, SPHR, GPHR, or other HR professional certification preferred

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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COVID-19 vaccines will be required for all newly hired Carrier U.S. Salaried employees. 

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