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Rentals HVAC Branch Associate

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Business Unit Carrier Job ID 30077962 City Landover State Maryland Country United States

Date Posted:



United States of America


CAM29: SC Washing 1599 Cabin Branch Drive, Landover, MD, 20785 USA

Carrier Corporation is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable, and high-performance buildings. 

Spot Coolers a wholly-owned subsidiary of Carrier rents and sells commercial portable air-conditioning and heating solutions nationwide helping customers stay up and running. 

Spot Coolers has an opening for a Rental HVAC Branch Associate in our Landover office location. As a Rental HVAC Branch Associate, you will complete sales deliveries/pickups/customer service calls per the Branch Procedure book to build Spot Coolers' reputation as the best company in the business. This role also serves as a first responder for all customer servicing activities – deliveries, pick-ups, equipment swaps, etc.  

Operational Excellence: 

  • Complete preseason enduring standards preparation by year-end.

  • Ensure that fleet & required accessories are cleaned, maintained, and organized, and ready to rent.

  • Complete scheduled delivery/pickup/customer service visit activities in coordination with Boca and Branch Manager.

  • Help Branch Manager to ensure timely stock receipts, direct sale shipments, and branch transfers.

  • Identify issues regarding branch assets – inventory, accessories, vehicles, tools, shelving, computers – and report to the Branch Manager.

  • Remain in contact at all times, call back Boca or all leads within 1hour.

  • Complete all required paperwork – order write-ups, customer setups, etc. per policy.

  • Submit required paperwork per policy.

  • Aid in the collection of any severely past due receivables needed by headquarters. 

  • Work continuously to improve Spot Coolers' image through appearance, dress, and actions. 

Level of Responsibility:

  • Assigned to small projects or discreet tasks within the functional discipline

  • Depends upon others for guidance and direction

  • Still learning the fundamentals of the discipline and role

  • Understands key concepts in their discipline

  • Outside selling approximately 5% of the time

Typical Educational Requirements:

  • High School Diploma required

  • AA/AS degree w/1–3+ years experience preferred

  • BA/BS degree w/0–2+ years experience preferred

All Employees Shall:

  • Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements

  • Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards

  • Attend a scheduled EH&S training program

  • Actively support the organization’s efforts to meet or exceed EH&S goals and plans

  • Recommend improved EH&S practices

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

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COVID-19 vaccines will be required for all newly hired Carrier U.S. Salaried employees. 

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