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Call Centre Operator

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Business Unit Carrier Job ID 30044336 City Kwun Tong Country Hong Kong

Date Posted:

2021-05-24-07:00

Country:

Hong Kong

Location:

10F OCTA TOWER, 8 LAM CHAK STREET, KOWLOON BAY, KOWLOON, HONG KONG

Major Responsibilities:

  • To perform daily operations of Control Room (may require shift duty)
  • To record call orders and arrange technical support for the monitoring and maintenance service
  • To handle and resolve customers’ enquiries

Qualifications:

  • F.5 or above
  • 2-3 years' work experience in telemarketing / customer service / call center
  • Good telephone manner, communication and problem solving skills
  • Good command of English and Cantonese, Mandarin is a plus
  • Responsible, mature, strong communication and good interpersonal skills
  • Customer-focused and able to work independently
  • Computer literate is required

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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