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Parts Business Development Manager, Middle East

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Business Unit Carrier Job ID 30060581 State Dubai Country United Arab Emirates


United Arab Emirates


UTS Carrier, Palladium building, 2nd floor, Al Quoz, Dubai, UAE


Responsible for parts business development in the ME for all parts product line (FAP, UNI, ALD & COM) to achieve parts growth.  He / she will be collaborating with entity Aftermarket teams, seeking efficiency and process improvements, deploying regional playbooks, and establishing and unifying application of best practices.  He / she will be acting as a Center of Expertise in developing and implementing short, medium, and long-term growth strategies in Aftermarket


  • Harmonize and plan initiatives to facilitate Parts growth in ME for FAP, UNI, ALD & COM
  • Work with global team on Globally launched growth initiatives / strategies / product offering & build an implementation roadmap to activate these in the Middle East region in collaboration with entities & regional team
  • Carryout benchmarking & Market study / product gap to develop & Introduce new initiatives / strategies / New Product Offering at regional level and work on business cases, Go to Market approach and implementation
  • Liaise with Global team / SME to conduct product / Go to Market training for sales team
  • Develop / update pricing strategies by channel
  • Develop a tracking mechanism and a cadence to review progress & provide any support needed
  • Develop system reports & required KPI’s to measure performance
  • Collect team feedback (surveys and growth calls), addressing market demands on regular basis
  • Build competencies and accelerate alliances, sourcing, and execution
  • Collaborate with Global / Regional teams to develop required sales tools to equip sales team with all sales enablers (Brochures, Material, Playbooks, etc.)
  • Organize products’ Webinars / Seminars for key account customers
  • Work with entities on developing competition landscape & Carrier product positioning in the Market



  • University graduate (Engineering degree is preferred)
  • Minimum 10 years of relevant experience in business development

Soft Skills

  • Proficiency in English. Arabic will be an additional advantage
  • Knowledge of HVAC products (Preferred).
  • Communication & presentation skills
  • SAP (CRM & ECC) will be an additional advantage.
  • Customer focus oriented
  • Analytical thinking skills
  • Problem Solving
  • Forward thinking & Self-driven
  • Managerial skills
  • Expert in Microsoft Word, Excel, PowerPoint.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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