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Maintenance Sales Representative

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Clifton, New Jersey

The frontline of the Carrier organization, our dynamic sales teams help our customers achieve their goals with our robust portfolio of best-in-class products and services. From developing and nurturing relationships with our partners to providing critical feedback to enhance our solutions, our sales organization is growing to take Carrier to the next level.

Success Profile

What makes a successful member of the Carrier sales team? Check out some of the key competencies we are looking for and see if you have the right mix.

  • Balanced
  • Mediator
  • Proactive
  • Problem-Solver
  • Relationship expertise
  • Technologically savvy

Job Details

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Business Unit Carrier Job ID 30075418 City Clifton State New Jersey Country United States

Date Posted:



United States of America


CAN14: CCS-Fairfield, NJ 100 Delawanna Ave Ste 401, Clifton, NJ, 07014 USA

Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, safety, and security across several platforms!

As the Maintenance Sales Representative, you will be responsible for the growth of the reoccurring revenue account base. This account base is also known as service agreement customers.

This role is a great fit for you if you thrive in a fast-paced environment, excel at building relationships, and have outstanding customer service. This is the ideal role for those that are results-oriented and looking to grow their sales career with a leading HVAC Service organization.

Job responsibilities:

• Prospect, research, and qualify potential customers utilizing Carrier's equipment installed base, referrals, internal leads, directories, and competitor sites.

• Make effective sales presentations, conduct customer needs assessments, answer questions, and secure new customer maintenance agreements.

• Establish customer rapport and effective questioning techniques to identify the prospect's needs, budget, decision-making process, timeline, and next steps.

• Develop proposals to address customers' needs to close sales. '

• Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create a proposal for maintenance agreements.

• Utilize applicable sales tools such as Salesforce to track and effectively develop an active backlog of sales opportunities. Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues.


  • 2+ years of service sales experience (not necessarily in the HVAC industry), consultative sales experience is a plus

  • Bachelor's degree in related field preferred High School Diploma / GED required

  • Strong communication skills (written and oral)

  • Strong team building and relationship building ability and desire

  • Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

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COVID-19 vaccines will be required for all newly hired Carrier U.S. Salaried employees. 

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  • At Carrier, we work hard to build a culture where all employees are valued and everyone feels included.
  • As a global company we seek to recruit, develop and promote our employees around the world valuing cultural differences, varied perspectives, background and experiences. We believe diversity and inclusion is a source of innovation.
  • We contribute to the communities where we live and do business by actively partnering with community and philanthropic organizations locally and nationally. We believe in “doing the right thing” and are a respected member of the communities in which we operate.


Professional Development & Employee Scholar Programs

Learning never ends at Carrier. Whether at our company or at a Carrier-approved educational institute – we want you to be engaged in lifelong learning.

Flexible Work Arrangements

8-5pm isn’t for everyone. Carrier offers flexible work hours for eligible employees to help manage your work-life balance.

Retirement Savings Plan

We want Carrier employees to have tools available to prepare for retirement.

Employee Referral Program & Monetary Awards/Recognition

You know our culture and what it takes to work at Carrier – we want to reward you for helping identify top talent. As part of our culture, we also want to reward and recognize our colleagues for their excellent efforts and contributions.

Parental Leave

We offer two leave benefits for new parents – moms and dads – Birth & Adoption Leave and Parental Leave.

Time Off and Additional Vacation Options

New employee receive (15) vacation days per year which increases over time at the company. Plus the option to purchase an additional (5) days through our Carrier Choice program.

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