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Lead Field Engineer

Phoenix, Arizona
Job ID 30162078 Job Category Aftermarket & Service
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Country:

United States of America

Location:

CAA11: ALC West AZ 4615 South 33rd Place , Phoenix, AZ, 85040 USA

At Carrier, we make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, safe, sustainable, and intelligent. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, like-minded people who are committed to our primary duty: to be the world’s first choice in HVAC and refrigeration.

At Automated Logic (ALC), we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating, and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

About this role

As a Lead Field Engineer, you will be crucial to ALC’s business through the field commissioning of building automation systems created specifically for each customer. We are looking for a team member who is self-motivated, detail-oriented, customer-focused and acts as a role model for other field engineers. You will work to solve complex problems, help train less experienced field engineers, and serve as a contact in the field as a product and technical expert.

This is onsite at clients’ sites in an 80-mile radius around Phoenix AZ and includes overtime.

Key Responsibilities

  • Initiate, install, troubleshoot, and optimize customer systems that utilize advanced Direct Digital Control technology.
  • Serve as the local contact for technical issues.
  • Offer effective solutions for complex system issues.
  • Provide turnkey project delivery on medium to large projects.
  • Responsible for ensuring that systems operate properly, including controls, sensors, and software.
  • Load software, and configure trends, alarms, and reports.
  • Implement time management strategies to ensure customer satisfaction.
  • Communicate and document the status and details of the project for the customer.
  • Provide site-specific training to owners/operators on the complete system.

Basic Qualifications

  • High School Diploma or GED.
  • 4+ years of experience in Building Automation, HVAC, or technical field.
  • Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
  • Valid and current Driver’s License and can be insurable by the company’s insurance.

Preferred Qualifications

  • Bachelor’s degree, Associate Degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
  • Proficient with advanced building automation software, such as WebCTRL, and installing building automation controls.
  • Ability to navigate and integrate into a variety of building automation systems. 
  • Expert with TCP/IP networks including wireless technology.
  • Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
  • Ability to communicate technical information to a non-technical audience.
  • Excellent communication skills as well as the ability to work well in a team environment.
  • Proficient with Microsoft 365 applications.

#LI-onsite

RSRCAR

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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