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Radius Unit

Sr. National Service Sales Leader

Job ID 30157482 Job Category General Management


United States of America


CAGAO: Carrier-Home Georgia Remote Location, Remote City, GA, 30303 USA

At Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, safe, sustainable, and intelligent. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in HVAC and refrigeration.

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

Scope of Position:

In the role as the North American National Service Sales Leader, you will play a crucial part in the success of the ALC business. Your responsibilities will include creating a strategic vision, collaborating with key stakeholders, and spearheading the growth of the service sales business. We seek a proactive leader who can cultivate strong customer connections, actively contribute to winning major contractsprojects, oversee the creation and enhancement of service sales procedures and the value proposition, foster a top-notch work culture, and motivate the team to surpass annual sales targets in a dynamic setting.

Essential Job Responsibilities:

  • Responsible for creating, establishing, and collaborating with the business P&L leaders to execute essential process enhancements aimed at boosting business productivity.
  • Responsible for increasing market share by identifying innovative solutions that add value with additional offerings that and improve our business performance.
  • Engage with primary stakeholders to determine market opportunities and develop an effective strategy to secure business profitability.
  • Analyze any deficiencies in the service offering product and create strategies to minimize their potential effects.
  • Foster collaboration among other Carrier functions and business divisions to drive growth and effectively capitalize on cross-business unit opportunities.
  • Attain results in boosting the adoption of new service agreements, linking new service customer contracts with installation initiatives, and meeting ALC's service conversion objectives.
  • Influences the service sales management team to optimize gross margin, return on sales, revenue, and growth targets for the North American region.
  • Actively involved in the recruiting process for sales managers and reps
  • Providing coaching to local service sales leaders on key account sales, setting sales rep objectives, sales rep performance, and hiring profiles.  

Required Qualifications:

  • Bachelor’s Degree
  • 8+ years of service sales industry experience
  • 5+ years of people leadership experience

Preferred Qualifications:

  • HVAC Service Sales, HVAC, Building Automation, or controls knowledge.
  • Previous experience selling to Facilities management, etc.
  • Ability to lead and motivate diverse teams.
  • Experience using Customer Relationship Management (CRM) tools and drivinge utilization within and the organization.
  • Ability to lead and motivate leaders.
  • Strong interpersonal, communication, organization, and analytical skills.
  • Proficient in Microsoft 360 applications.



Pay Range:

$133,319 - $232,919 Annually

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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